Organic First Joins Mainely Grass!

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Announcement Information

We are thrilled to announce a new chapter in our seasoned history: Mainely Grass has acquired Organic First! This partnership is not just a fusion of two companies but a blending of shared values and a commitment to excellence, and we hope you share our enthusiasm!

Please continue reading below to find out what this means for Organic First customers.

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Questions? Let's Talk!

We believe in providing personalized, top-notch service to each of our valued customers, which is why stand by our Love Your Lawn Guarantee.

Please don't hesitate to pick up the phone and connect with us. We’ve created a dedicated number and email address specifically for Organic First customers to make this transition easy.

Phone: (603) 580-1120

Email: OrganicFirst@Mainelygrass.com

FAQs

Why is Organic First merging with Mainely Grass?

After building a great company and career over the past 20 years, Jay is taking a step back and has entrusted our team at Mainely Grass to carry the torch.

What happens next?

1. You will not have any disruption in service.
2. Your account will be set up based on the services you had with Organic First in the 2023 season.
3. In early January we will send details of your 2024 proposed services for your review via letter and email.
4. A member of our team will be reaching out to you by phone, to ensure your account is properly set up to meet your needs and expectations, along with any special notes about your property.

What do you need from me?

Keep an eye out for your renewal information. Once received, please review and give some thought to your goals for your outdoor spaces for 2024.

When will I get my Prepay letter for 2024?

In early January you will receive an email and letter containing the details of your 2024 services, prepay discount as well as the billing option of monthly installments.

Will you still be offering organic options?

Yes, we will still be offering organic options for both lawns and tick & mosquito control. We offer a wide variety of programs to meet your individual needs and provide an improved customer experience. If you want to discuss options, feel free to call us at (603) 580-1120.

Will my program cost change?

For the vast majority of our customers, your price will not change from 2023 to 2024. Your exact details can be found in your 2024 renewal letter. If you have any questions about your level of service, please call (603) 580-1120.

Is my login the same for the customer portal? *IMPORTANT*

No, you’ll need to create new log-ins once we’ve finished setting up your account in our system. You will receive an email from accountmanagement@mainelygrass.com with instructions to create your account.

What should I expect to see this spring?

This spring you’ll see either a familiar face in a shiny new Mainely Grass van, or one of Mainely Grass’ licensed expert technicians. Either way, your lawn will be in good hands.

What if I’m not happy with my service after switching?

If you have any questions or concerns with your service, please let us know by calling (603) 580-1120 and we will be happy to address them at that time as part of our Love Your Lawn Guarantee. As always we offer free service calls to our full program customers to address any concerns, no other changes there, just great service.

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John B
10 Jul, 2022

Great service. Use them throughout the seasons for seed, fertilizer, lime, etc. Night and day difference in my lawn compared to a year ago. Everyone who comes knows what they are doing. Had their senior lawn expert over once to check on things, too. Now have one of best lawns in my neighborhood.

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Emma J
16 Jun, 2023

Mainely Grass transformed our backyard! Not only  are the employees reliable, professional, and efficient, but they are talented and knowledgeable. 

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Dawn L
26 Jun, 2020

We just went with Mainely Grass this year, and boy are we glad we did. Their customer service is phenomenal. They keep you abreast of every step as they go through the season. They ALWAYS answer the phone (with a live person) and are ALWAYS professional.

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a56467
11 Oct, 2023

I used another major lawn service provider for years but switched to Mainely Grass two years ago.  Within a couple of months, I noticed a dramatic improvement in my lawn. It has been two years with Mainely and my lawn is weed free, green and lush.

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James C
07 Oct, 2022

The tick and mosquito treatment from Mainely Grass is as good as it gets - it’s the real deal.

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Joe T
23 Aug, 2023

My lawn was in sad shape when I purchased this property 1.5 years ago.  What a difference Mainely Grass has made in just 1 year!  I have received numerous compliments. They are responsive and professional.

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Grant E
13 Apr, 2021

We’ve used a few different services in the past (large brand and local), but our grass is so much healthier after using Mainely Grass this year.

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Jeff C
03 May, 2022

Amazing customer service, professional and kind. They've been extraordinary.  Our lawn was dead. Literally. It was all dirt. They brought it back to glory in a single summer. Plus, they're willing to explain the science behind their methods which excites my inner nerd.  Hire them - you won't be disappointed.

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